Hello,
I was wondering if someone could help me troubleshoot something. I am using the Free version of Hubspot. I have created the popup lead flow and it had it to go live on the site. I tested it out and it worked great, but when I went back after a while, it doesn’t show up anymore.
Does anyone know why?
Thank you
Hey @VANYMarketing once you fill out a lead flow, the cookie on your browser will recognise you and we will never show that lead flow for you again.
If you open your website in an incognito browser you should see your lead flow appear as normal. There’s a great wealth of information on all things HubSpot on our knowledgebase, a quick search here for “why aren’t my lead flows displaying” brings up this great article which explains all the reasons why this may be happening: https://knowledge.hubspot.com/articles/kcs_article/lead-flows/why-arent-my-lead-flows-displaying
I hope this helps!