Looking for a way we can filter to see contacts who have received and/or replied to an email from a specific person/email. We want to re-engage past leads that were in communication with a specific point of contact - but have no way of filtering through our lists accordingly. This would help sales and marketing specific outreach processes.
Status: Idea Submitted
Seconding this.
I don’t even need the email to be received by a specific person, but I do want the ability to know the most recent date a contact sent us an email. This would be used as a key indicator of Deal health in the CRM. It’s one thing to know that the Last Contacted date was this week, but if I dont have any way to see that a contact is actually responding to our emails then it’s not useful as a measure of Deal momentum. Ultimately my goal is to highlight any Deals where the contact hasn’t sent us an email in a week or two, so that we can escalate and see if we can revive the conversation.