Hello!
I’m building out a knowledge base in HubSpot and ran into a problem: when I try to switch the language while viewing a specific article, it won’t let me. Does HubSpot support language switching for knowledge base articles? If so, how can I resolve this issue?
Hi Aabu,
Yes, HubSpot does support language switching for knowledge base articles, but it only works if the article is set up as a translated version of the same article. You have to enable languages in the Knowledge base settings and then create translated versions of the articles you want translated. Then, all articles in any applicable language needs to be published.
Here’s a HubSpot knowledge base article with where to find the settings to allow you to make translations.
Hope this helps!