Hi there has been a recent change to Hubspot and all text using the Rich Text widget, and coded as “text-align: left” is being justified when sent. How do we fix this?!?!? We do not want our text to be justified, or words to be hyphenated. Thanks.
Hey, @LParryLRP
Thanks for your post. Have you already filed a support ticket for this issue? Since it’s related to the module and not a custom coding issue. If you already took that step and were directed here, can you share any additional details? A link to a page where this is happening, code examples, and screenshots are all helpful to our community members.
Best,
Jaycee
Hi Jaycee - I was chatting with your help peeps and they directed me here as they said it was a cutsom coding issue… which it is not. This has affected ALL our emails. Below is a screenshot of the Outlook email test sent from Hubspot on the left, and the Hubspot design in Chrome on the right. As you’ll see on the right in design view, the text is aligned left, no justification or word-hyphenization. In the email test on the left, you can see all paragraphs are justified.
I found the answer - it is not Hubspot, it’s Outlook. https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-stop-outlook-from-changing-the/c20a041a-bde4-49af-bc38-25ccafd840e3
Hey, @LParryLRP
Thank you so much for taking the time to add your solution! — Jaycee
