Internal Error 500 when adding contact to list

Developer Support APIs & Integrations
1

Hello,

I am using the Hubspot API and I managed to create a contact but when I try to add it to a list it returns this:

{

“status”: “error”,

“message”: “internal error”,

“correlationId”: “f331b738-b77b-4eae-a2ed-5cea1ea37c31”

}

I am using this request body:

{

“vids”: [

1608451

],

“emails”: []

}

Any idea what it could be?

(if anyone want to know, I am using postman to test the API and the hubspot list is active.)

2

Hey, @DanielHuelin :waving_hand: Did you get this resolved? If not, can you make a request to this endpoint using your List ID, please? https://legacydocs.hubspot.com/docs/methods/lists/get_list

And share the full response body here?

Thanks! — Jaycee

3

Thanks for the response, unfortunately i did not get it resolved, here you have a GET request to “https://api.hubspot.com/contacts/v1/lists/**”:
{

“portalId”: 6819142,

“listId”: 74,

“internalListId”: 0,

“createdAt”: 1642522889158,

“updatedAt”: 1667907918621,

“name”: “Mentores Web (IN)”,

“listType”: “DYNAMIC”,

“authorId”: 27717176,

“filters”: [],

“metaData”: {

“size”: 11,

“lastSizeChangeAt”: 1680000121672,

“processing”: “DONE”,

“lastProcessingStateChangeAt”: 1667907898092,

“error”: “”,

“listReferencesCount”: null,

“parentFolderId”: null

},

“archived”: false,

“teamIds”: [],

“ilsFilterBranch”: “{\“filterBranchOperator\”:\“OR\”,\“filters\”:[],\“filterBranches\”:[{\“filterBranchOperator\”:\“AND\”,\“filters\”:[{\“pruningRefineBy\”:null,\“coalescingRefineBy\”:null,\“formId\”:\“939a9e9e-2143-4de2-baeb-3015606e81ab\”,\“filterId\”:735238203,\“frameworkFilterId\”:null,\“filterType\”:\“FORM_SUBMISSION\”}],\“filterBranches\”:[],\“filterBranchType\”:\“AND\”}],\“filterBranchType\”:\“OR\”}”,

“readOnly”: false,

“limitExempt”: false,

“deleted”: false,

“internal”: false,

“dynamic”: true

}

4

Hey, @DanielHuelin :waving_hand: Thanks for doing that.

I see the issue. You are trying to use an Active List (note the “dynamic”: true that is part of the response body) It is not possible to manually add contacts to an active (dynamic) list.

You’ll need to create a static list if you want to manually add contacts to lists — in-app or via the List endpoints.

Source — “Please note that you cannot manually add contacts to dynamic lists. To determine whether a list is dynamic or static, when you get a list, you will see a flag called dynamic that equates to true or false.”

Have fun building! — Jaycee

5

Thanks for the response, all working fine now.