Hi everyone,
We have an integration between Intercom and HubSpot and I added a new field to be mapped yesterday (the field in HubSpot is with the same name as the field in Intercom - both are dropdown fields, same values). I added the new mapping and then clicked on save & sync. Due to the large volume of contacts, the sync took 5-6 hours. This morning when I opened to see if the sync has completed, I see that 90% of the contacts are in proper sync, some are failing, some are excluded (expected).
However, I don’t see the new field that I added with the stored information to have been synced in Intercom and I am not sure what I have done wrong, do you have any suggestions?
