Insufficient scopes were provided

[eagiraldor]

I’m creating a public app for an integration but im still getting this error once i try to install the app.

The URL is:
https://app.hubspot.com/oauth/23477576/authorize?scope=crm.objects.owners.read+crm.objects.contacts.write+crm.objects.companies.write+crm.objects.companies.read+crm.lists.read+crm.schemas.contacts.read+crm.objects.contacts.read+crm.schemas.companies.read&optional_scope=forms+tickets+automation+crm.schemas.deals.read+crm.objects.deals.read+crm.objects.deals.write+crm.lists.read+content&client_id=545f27e5-53c5-48ec-8002-5605ecaf3d78&redirect_uri=https%3A%2F%2Fwww.crmperks.com%2Fsf_auth%2F
And my scopes on app are those:

Can someone help me to understand why is not working?

[skimura]

@eagiraldor

Hi.

I think your ‘URL’ scope is insufficient.

URL’s scopes: 8

app scpoes: 16

Your ‘authorize URL’ is copy from app ‘Auth settings’?

If not, please copy and use this.

Thanks.

[eagiraldor]

Tried with the one provided from Auth settings and still the same (this is one created from a plugin provider) but i get same response with both URLs.
Also tried to remove the scopes from “optional scopes” and is the same

[skimura]

@eagiraldor

‘the one provided from Auth settings’

Can you paste the authorize url? ( copy from app setting )

URL ‘scopes’ count is same as app 'selected scopes?

Thanks.

[eagiraldor]

This is the one copied from auth tab:
https://app.hubspot.com/oauth/authorize?client_id=545f27e5-53c5-48ec-8002-5605ecaf3d78&redirect_uri=https://www.crmperks.com/sf_auth/&scope=content%20automation%20oauth%20forms%20tickets%20crm.lists.read%20crm.objects.contacts.read%20crm.objects.contacts.write%20crm.objects.companies.write%20crm.schemas.contacts.read%20crm.objects.companies.read%20crm.objects.deals.read%20crm.objects.deals.write%20crm.schemas.companies.read%20crm.schemas.deals.read%20crm.objects.owners.read
Still causes the same message

[skimura]

@eagiraldor

Thank you for auth URL.

URL scopes is same as app scopes.

so, Is your account has required scopes?

please check below.

https://community.hubspot.com/t5/APIs-Integrations/Insufficient-scopes-were-provided-Please-contact-the-app/m-p/489716

If you can authorize with minimum scopes (like ‘tickets’ only ),

your account doesn’t have enough scopes.

[eagiraldor]

Thanks!
Where i can check or change account scopes?

[skimura]

@eagiraldor

Please check this.

Manage user permissions

Please search your own account, and check your permission.

[eagiraldor]

Hi @skimura
I’m already a super admin, so i should have all permissions

[eagiraldor]

The fix was remove all scopes on app and add just in install URL