I am unable to post on instagram as I have always done in the past. In settings it shows that my account are connected so that isn’t the problem. Looking for solutions.
Hi @WJohnson48,
Thanks for reaching out!
I would recommend disconnecting and re-connecting the Instagram account in your HubSpot Social Settings. After you have reconnected the account, I would recommend trying to post your content again. If you are seeing an error while trying to post on Instagram, here is a guide on errors and recommendations on how to resolve them.
If this issue continues after reconnecting your Instagram account, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription. They will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this.
Thank you,
Kristen