I am trying to start the Inbound Sales Certification course and the HubSpot Sales Hub Software course, but when clicking the “Start the course” button, it just shows a loading wheel that never completes. I have tried different browsers (Firefox and Edge), disabling all add-ons, clearing cookies/caches, private browsing, and opening the course on my phone. None of these have worked. If there are any more suggestions or help that can be provided, it would be greatly appreciated.
Hi @AJC and welcome to the HubSpot Community!
Thanks for flagging this with us. I’ve seen another similar topic here: HubSpot Academy Courses Stuck on Infinite Loading Screen
It’s great to see that you’ve tried the first troubleshooting steps!
We weren’t able to reproduce the error on our end, so we’d love to gather a little more information to help us investigate further.
Could you please collect a HAR file while you’re experiencing the loading screen and upload it to your HubSpot account under Files?
Once it’s uploaded, just let me know, and we’ll be happy to continue looking into this!
Thanks so much for your help and cooperation!
Bérangère, HubSpot Community Manager