HubSpot Login problems

Hi everyone,

I have been experiencing some terrible login problems with HubSpot today. I was requested to ’

The HubSpot account Academy Practice Mode is being protected with two-factor authentication (2FA), an extra layer of security to help keep customer accounts safe. Soon, you’ll need to enter a 2FA code sent to your device when logging into Academy Practice Mode. To be ready for this, you need to set up 2FA within the next 30 days.’ via email and despite following the instructions and setting up a Passkey through the QR gode scan and providing my mobile number for verification purposes to send a code unfortunately now I am unable to log in without having a code sent to my mobile phone after using my password as my passkey is no longer recognised. This has been incredibly distressing and despite changing my password to create a passkey it still is not getting recognised and so unfortunately I have to always request for a sms code and neither are the back up codes recognised. Please someone kindly help me as I have an exam to sit.

Thank you,

Hi, it is a common problem with HubSpot login, so I always avoid the 2FA. Please try using your Google account, not your email. Then turn off the 2FA and if you do not want to turn it off, instead of the mobile code, use the Google Authenticator option to login.