Hubspot CLI - Error when trying to fetch files

Develop, Build & Integrate CMS Development
1

Hello everyone.

I’m trying to fetch some directories from different accounts and I’m getting the same error on all of them.

This is the command: ‘hs fetch Directory Directory’

‘The request for “Directory/filename” in account XXXXXX failed due to a client error.’

Seems that it only happen with files and not directories.

I tried to reinstall Hubspot CLI, upgrade it to the last version (3.0.11), delete the account configuration, reset my IDE and computer… and nothing changes.

I also tried npm 8.5.0 (LTS) and npm 8.5.5 (lastest one) and still didn’t work.

I’m using macOS Monterey version 12.2.1, chip Apple M1.

Please I need an answer as soon as posible.

2

I have the exact same issue. Got someone in the sales chat to flag it internally as well. Seems it was not only me having the issue then.
I also updated to the lastest version of the CLI through npm but to no avail.
Watcher seems to work as intended still though

3

Thank you for reporting this. We found an issue preventing fetch from working properly which has been fixed. hs fetch should now be working properly.

4

Thank you so much! Now it’s working. Apreciate.

5

Can confirm it’s working again. Thanks!
Would you please consider offering an option for non-paying devs to report issues like these to you more swiftly? I had to instruct a sales chat person to flag this internally. She didn’t even know what the CLI was :wink:
I assume you would appreciate information about general issues in a more speedy fashion than just using the forums, no?