@CandiceLloyd,
That isn’t a HubDB issue, that is a Hubspot server caching issue. Don’t bother calling support unless you want to become more frustrated. They can never “recreate the issue”, but frankly Hubspots Caching is horrible.
I have developed a few systems for this:
1. add a query and value to your url. I typically add www.website.com/
no-cache=true
but as far as I can tell the attribute or value of the query doesn’t really matter, and needs to change on each load so after 50 or so refreshes I end of with something like this: www.website.com/no-cache=
trueasdfagwqaefawgawgahaerhaerhaeha
.
2. Obviously, an incognito window, but this can be annoying.
3. If all else fails I open a command prompt and type “ipconfig /flushdns”. I’m not going to pretend I know exactly what this does but basically, from what I understand, it clears your routers cache. This was taught to me by godaddy support, but has helped.
You should understand that Hubspot’s caching is only really a problem on published versions of a page (this includes content staged pages) but I don’t have this issue nearly as bad on template or page previews.
Also, as far as I can tell, this is Hubspot telling your browser to cache the page. There have been instances where none of the above tricks work and I have just had to wait out the cache which I believe exists for between 1 - 3 hours, obviously this **bleep**.
Lastly, I have had Hubspot support admit that Hubspot has had issues with their caching before, and that they have performed system wide cache flushing in the past, but this with followed by the usual and standard “we can’t recreate the issue, it must be something on your end, there’s nothing we can do” BS that I get everytime I call.