How To Delete Account When Glitching

Service Hub Knowledge Base Tool
1

crm_crm_0-1769102160743.png
crm_crm_0-1769102160743.png780×111 15.8 KB

Following instructions, by typing into the “Delete Account” section that you should easily delete your account. I’ve been getting this error for an hour. What am I doing wrong?

2

Thank you so much for posting @crm_crm !

Let’s ask some our experts here to get some help: Hi @himanshurauthan @Gaurav_Aggarwal @Shae_Taylor Do you have ideas that could help?

Thank you!

Best, Victor

3

Hey @crm_crm , thank you so much for your patience!

I wanted to share a Knowledge Base article that walks through the requirements when deleting a HubSpot account, which should help you solve the error you’re running into:

What may be happening here is one of these things: if there’s still an active subscription, the user isn’t a Billing Admin, or if the Hub ID (not the username/email) is required for confirmation.

Thanks!