How many Super Admins is too many?

Smart CRM & Sales Hub Tips, Tricks & Best Practices
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How many Super Admins is too many?One of the common issues we see, when auditing HubSpot Portals, is WAY too many Super Admins. This is a risk for security, privacy and data hygiene (how many people just create Custom Properties whenever they feel like it?).

At Portal-iQ we’re working on a new Benchmark to check Super Admin use (or abuse). I’ve worked out a formula and I’d love to get your feedback.

Here’s my logic, based on User Count, what do you think?

  • Less than 20 Users
    Minimum 2 Super Admins
    Maximum 2 Super Admins

  • 20 - 50 Users
    1 x Super Admin per 20 Users
    Minimum 2 Super Admins
    Maximum 3 Super Admins

  • 50 - 130 Users
    1 x Super Admin per 30 Users
    Minimum 3 Super Admins
    Maximum 5 Super Admins

  • 130 - 340 Users
    1 x Super Admin per 50 Users
    Minimum 5 Super Admins
    Maximum 8 Super Admins

  • 340 - 890 Users
    1 x Super Admin per 80 Users
    Minimum 8 Super Admins
    Maximum 13 Super Admins

  • More than 890 Users
    1 x Super Admin per 130 Users
    Minimum 13 Super Admins

Please comment on my formula, or share what your logic is for the number of Super Admins in a HubSpot Portal.

Thank you in advance.

Mike

Here to learn more about HubSpot and share my HubSpot Knowledge. I’m the founder of Webalite a Gold HubSpot Partner Agency based in Wellington, New Zealand and the founder of Portal-iQ the world’s first automated HubSpot Portal Audit that helps you work smarter with HubSpot.

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Mike, this makes so much sense! Thank you very much for taking the time to share your logic with everyone. This is a topic that is asked about frequently, and I know that many people will benefit from these ideas.

Thank you! :slightly_smiling_face: