Not sure when or why this happened, but the padding on the homepage cards seems to have changed.
There aren’t any settings to control this as far as I can tell. Anyone know how to fix this?
Hey @AHenry74
Unfortunately, custom CSS isn’t supported in the current KB editor.
As a quick fix you can:
Hide the card border: In the Card accent color setting, reduce the opacity to 0% so that border isn’t visible.
Use Classic layout:
Switch to “Classic” under Layout settings.
Hope one of these helps. Let me know if you have any further queries.
Hi @himanshurauthan - I’m not using any CSS on the homepage. I think there used to be padding around the text for the (OOB) ‘card view’ as I don’t remember it looking so squished against that left-border.
Thanks for the workaround suggestion, also. While I would prefer to have the left (accent) border visible, it looks better hidden until it gets fixed.
Does that card view look like this to you? I wanted to raise this here to see if anyone else has this issue.
Hey @AHenry74
Yes, that “squished” card layout is happening on my end as well, so it appears to be an issue on HubSpot’s side.
Unfortunately, the Knowledge Base editor doesn’t offer any way to add padding or to add custom CSS, so there’s no way to add spacing.
Hi all - thanks for flagging! I’m looking into a fix here with Engineering now to alleviate the issue.
Can you all let me know if you’re still experiencing this issue?
Hi! This usually happens if there’s been a recent theme or plugin update that affected the styling. I’d suggest checking your custom CSS or the theme’s settings for card padding. If nothing seems off there, try inspecting the cards with your browser’s developer tools to see which CSS rule is overriding the padding. Adding a small custom CSS fix might solve it."