Health score

Has any one else experienced the healthscore not adding or substracting any points to the score even thought when testing the properties/events have points calculated?

Yes! My scoring isn’t working since yesterday either. Especially for the newer contacts, the score property remains empty.

Hi @MFulleda, @MFabi2024 and welcome, we are delighted to have you here! :tada:
I’d like to thank you for sharing your valuable feedback! This means a lot to us.
I have shared it internally to bring more visibility to it.
I’d like to ask some of our Top Experts and Community Members: Hi @LCunningham1, @Shuler, @MLatulippe, @Mike_Eastwood, @Ian_Matt and @00000 are you experiencing the same as @MFulleda and @MFabi2024, please?
Also, if you are still experiencing this behavior, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, including hopping on a screenshare if necessary.
Thanks and have a great day!
Best,
Bérangère

I have a meeting today with the someone from the CS team. I think there is a lack of documentation about how calculations work.
I don’t think is a technical issue, but maybe. I will contact technical support of the Customer Success team doesn’t provide an answer. Thanks!