All,
Using Postman with ticket ID known, it will pull a handful of fields, all appear to be Hubspot-default fields. (see below)
I’ve created dozens of new fields (all ‘Ticket Information’ fields) and they show in the actual ‘Ticket > Actions > Show All Properties’ but do NOT show with the GET of the ticket. How do I use a API call to retreive more than these default fields?
End Goal here is all those new fields are on a form and I’m trying to pull form data down from HS and insert into a local Excel tool.
“id”: “1539109912”,
“properties”: {
“content”: “Test”,
“createdate”: “2023-04-06T15:29:50.545Z”,
“hs_lastmodifieddate”: “2023-04-06T15:42:45.554Z”,
“hs_object_id”: “1539109912”,
“hs_pipeline”: “0”,
“hs_pipeline_stage”: “1”,
“hs_ticket_category”: null,
“hs_ticket_priority”: null,
“subject”: “HPU_SURVEY_FORM”
},
“createdAt”: “2023-04-06T15:29:50.545Z”,
“updatedAt”: “2023-04-06T15:42:45.554Z”,
“archived”: false
}