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Developer Support APIs & Integrations
1

During a batch creation of contacts, I get 409 response

Request ID: 31ead65e-f19c-42ea-9617-123be886f2d2

{“status”:“error”,“message”:“GdprBlacklistedEmailException This contact may not be created as they have been permanently deleted to follow privacy laws and regulations.”,“correlationId”:“639925cd-8a79-41d0-815f-aa40f2649e38”,“category”:“CONFLICT”}

How am I supposed to know which contact if it was a batch of 100 records? It doesn’t indicate which email cannot be used for me to exclude them.

2

Hi, @EIbbetson. Thanks for posting this. One question — were there any additional details included in the response and error body that might add context?

Thanks! — Jaycee

3

No.

This is the only response I recieved. I sent multiple 100 batches prior to this so its hard for me to know where in my dataset this came from.

This was in a full 100 batch of email addresses. This was the only message I got.

{“status”:“error”,“message”:“GdprBlacklistedEmailException This contact may not be created as they have been permanently deleted to follow privacy laws and regulations.”,“correlationId”:“639925cd-8a79-41d0-815f-aa40f2649e38”,“category”:“CONFLICT”}

From the console and in the HubSpot logs under Private Apps.

4

Hi Jaycee,

Is there a way I can identify the contact without sending all contacts in a 100 batch individually to check?

5

Please help me with this issue.