I have a Formidable form and all of my fields are coming through to HubSpot except “message”. How do I get this resolved?
Hi @NProdonovich have you verified the mapping for the form has a corresponding property in HubSpot for the “message” value to be added to?
I have not verified the mapping for the “message”. How do I do this?
@NProdonovich where is the integration managed? You’ll need to find the settings, either in Formidable or HubSpot, that determines what form field connects to which property.
Integration is managed within Formidable Forms. I have an API key linked to the Formidable From settings section.
@NProdonovich ok, then you’ll need to verify with who created the API what property messages is connected to, if any, and have it updated if the mapping doesn’t exist.