Form shortcode for WordPress has disappeared

Marketing & Content Hub Lead Capture Tools
1

Hi community

I am working on a new website (WordPress), and just wanted to embed a new HubSpot form.

I used to be able to copy a form shortcode from within my Marketing Hub specifically for WordPress, which I then inserted into a text field in WordPress.

It seems, this WordPress shortcode has disappeared from HubSpot?

I have just tried using af plugin in WordPress, which creates a shortcode from the HubSpot HTML snippet. Doing this, the form does actually show, but the language and layout changes.
Has anybody experienced this and found a solution?

Thanks in advance.

Best,

Helena from World Translation A/S, Denmark

2

Hi @HelenaSommer
There could be different reasons why the form got disappeared:

  • Two plugins might be conflicting with supported and non-supported forms. Sometimes it happens due to different versions of WordPress installs and updates.
  • The “HS form code” cannot be embedded directly in the WordPress editor, you need to have a short code. Embed
  • The plugin that you are using to create a short code is not rendering the code properly or the plugin language settings are set to a different one.

I will highly recommend you to install the HubSpot plugin for WordPress

Connect your account & you can create HubSpot forms from WordPress super easily.
And then in the plugin, you will find the option under HubSpot >> forms >> your form name.
Just use the shortcode option and paste it where you would like to have it.
Important Note: Make sure to uninstall other plugins, if you using the HubSpot plugin.
For more instruction & information: read this knowledge base article: add Hubspot form to WordPress
Hope it helps you :slightly_smiling_face:
Best,
Rahul