Is there a way to get notifications sent to different emails depending on what option is selected within a form?
For example, if the customer selects Option A, person 1 gets an email notification. If the customer selects Option B, person 2 gets an email notification. And if the customer selects Option C, person 3 gets an email notification.
Hi @SCriss,
Yes, this is possible. It requires the automation functionalities of the Professional subscription. You would create a contact-based workflow with if/then branches.
This is what such a workflow could look like. (In my example, the different options chosen in the form would be the Buying role.)
For each branch, you would set up an internal email notification. In those notifications, you can use personalization tokens to build your own form submission notification, e.g. “[First name] [Last name] of [Company name] has just submitted the following form: [Recent conversion]”
Without a Professional subscription, this is unfortunately not possible.
Let me know if you have any follow-up questions!
Hi,
I have the growth starter package and have integrated hubspot into our website - so we are not using hubspot forms.
I currently receive all email notifications when someone fills in the form and downloads all our free docs, however I would like to assign the project manager related to particular downloads/ form submissions.
Is there are a way of doing this without upgrading to marketing pro?
