Context: I created 4 forms from within the Hubspot environment, and pushed each of them live (WordPress site) at some point. I was testing out which forms works best, publishing and unpublishing them multiple times (as I didn’t see an option to test it on staging, I tested it on the live site). Testing was smooth, the site was fast, even with 2 forms etc.
My issue: After testing, I unpublished the 3 forms I didn’t need, and kept the 1 form I did need. That’s when I got a 522 error, described as a congested server. The site was slow to load.
Then I unpublished the form, to see if it helps, and the site was just véry slow to load. Now, a bit later, I get a ‘Not found’ (basically our server says the site doesn’t exist).
I realize it might be a server-side thing (we use TransIP), but it’s clearly triggered by Hubspot.
Has anyone encountered this before? Any solutions?
Thanks,
Julie
With that said, I can feel that frustration of the only thing that changed is the HubSpot form. For the page where the error is happening, is it the live form that appears? Or is it possible that an old HubSpot form is somehow there?
I’m curious also - using HubSpot myself, I don’t know of a way to unpublish a form, only remove it from a page. HubSpot forms don’t have draft and published functionality. They either exist on a page or they don’t, but they always “work.” If you make a change to a form you have to update and re-publish, but the previous version would still be live.
If it were me, I’d start with ensuring the page with the error is free of all HubSpot code except the live form. Then I’d check with the server side of the situation and see if they have a solution.
522 is definitely a server side issue. I would contact your host about this. The most common occurance of this has to do specifically with Cloudflare. They are unable to reach your host and the server returns that error. If you experience this a lot you may need to consider alternate hosting if the host is unable to resolve.
I’m not familiar with TransIP, but maybe the publishing, unpublishing, re-publishing hit some sort of limit of your hosting contract with them? But that’s just a wild guess from me.