Export Knowledge Base Articles as PDFs

HubSpot Ideas

Status: Idea Submitted

1

Hi there! It would be super beneficial for our teams and clients to export Knowledge Base articles as PDFs.

  • Export one article in PDF.
  • Export the whole Knowledge Base in one PDF.
  • Export selected articles in one PDF.

Why? Because we use one of our knowledge bases as a Client Resource Center. Authorized admins on client accounts have access but their employees do not. Clients should be able to download content and share it with their teams.

2

This is an excellent use case.
Ours is a little different, but similar. Our clients (consumers of the KB) may want to download the KB article so they can have it as an offline resource (our customers may have to include something as part of their continuity plan, for example). Alternately, more closely to the original request, allow us to export the document and send it, at request.

While our KB is open now, we may want to close it and the same use case as above would then fit for us.

3

I strongly agree, this is a must have for us too.
Our KB is a client ressource center but is also used as specifications for tenders.

For this we need to be able to export easily a selection of pages in a word document or PDF format.