Hi, I can’t send an email within the exercie “Send an email from an existing template or create a new template.” However, outside of the exercise I send emails through client portals all the time (Agency partner here). I am not able to get access to create a new template for my personal account. Please help.
Hi @lshkurina,
Thanks for reaching out! If you can’t create an email template, you can pass the exercise by just editing an existing one and sending that template to a test contact via their record.
I hope this helps!
best,
Cristina