Unable to view any certificates even secured passing marks
Hey @HKumar1
It sounds like you’re experiencing an issue with loading certificates on the HubSpot platform. If you’re encountering a page loading error when trying to view certificates even though you’ve secured passing marks, here are some steps you can take to troubleshoot the issue:
Clear Browser Cache: Sometimes, cached data in your browser can cause loading issues. Try clearing your browser’s cache and cookies and then attempt to access the certificates page again.
Try Incognito/Private Mode. Open the certificates page in an incognito or private browsing window to rule out any cached data causing the problem.
Contact Support. If none of the above steps resolve the issue, the last option would be to reach out to HubSpot’s support team for assistance.
They can provide personalized help and guidance for troubleshooting the problem.
Let me know if you have any follow-up questions ?
If my post was helpful in addressing your query, Support the community by indicating it as the solution.
Best regards,
Jigar Thakkar
I did but no output waiting the response from the support team
Thanks for posting here @HKumar1!
We are currently experiencing an issue with this and are working internally to resolve it. I will post here once I see it’s been resolved by our teams.
Thanks,
Nicole
Community Helper & Senior Support Specialist