Error on Google Sheets Workflow

I’ve set up a workflow in Hubspot to update a row in a Google Sheet where the Lookup Column is “Company Name” and the Column to be updated is “Company Status”.

However, in testing the automation with real company data in Hubspot, here’s the error message I received in the event details. Oddly enough, it says “Success” and shows the status code as 400.

Event

  • Invalid input JSON on line 1, column 119: Cannot construct instance of `com.hubspot.googlesheetsintegration.core.models.UpsertRowRequest`, problem: The ID column can’t be changed

Server response

{"status":"error","message":"Invalid input JSON on line 1, column 119: Cannot construct instance of com.hubspot.googlesheetsintegration.core.models.UpsertRowRequest, problem: The ID column can't be changed","correlationId":"123ad87e-c0e2-4e6b-b464-431c4e1e7f17"}

Does anyone know how I could fix this?

Hi @Krista21,

Thanks for reaching out!

Can I ask you please to review the steps included in this HubSpot Knowledge Base article here?

Could you check if your data meets the requirements for updating Google Sheets with a workflow?

Thank you!

Best,

Kristen