I completed the inbound certification today i.e. 28th march,2018. I was able to view my certificate online but after an hour or so when tried to access it I got this error message:
I am not able to access the link that I gave on my linkedin profile, the error message I am getting is mentioned below:
This XML file does not appear to have any style information associated with it. The document tree is shown below.
I must say that this experience is not a pleasant one and is highly ironical considering the fact that inbound is all about attracting users and converting them to leads.
This is a known issue that the team is currently investigating. I am going to attach your profile to the list to ensure that when the issue is resolved you will be able to load your certificate!
I will also update this thread once I have more information.
For your help let me inform you that I have completed the certification also from a different email id after I couldn’t access the certificate with the old email id. Unfortunately, I couldn’t access the certificate even with the alternate email id. That means I completed the certification twice successfully with scores 54 and 49, but to no avail.
For your help I am giving my email ids to you through which I completed my certification.
For your information I am mentioning my email ids which i used to complete my certification twice. I completed it the second time with a different email because I couldn’t access with the first id but it didn’t work with the second email id either.
Thanks for replying, I completed my certification from an alternate id on the same day as that of the 1st one as I couldn’t access it through the first id, however, I couldn’t access my certificate from the 2nd id either. I would appreciate if you could resolve this so that I can access my certificates from both the accounts.
I appreciate very much that the matter was resolved at the earliest and thank you for taking the trouble to resolve it.
I am eagerly waiting for other certifications. You guys must be having an excellent customer service record. I will surely recommend hubspot to my contacts. Thank you again and have a nice day.