Error importing deals

Hi,

I’ve trying to import some deals with this error bellow. Any clue is appreciated :slightly_smiling_face:

UNKNOWN_BAD_REQUEST,DEAL,“Can’t create or update object (details: Property values were not valid)”,2,"Biggy Puket “,Blocked,6200,gabriela@biggy.com.br,“Trello Business”,” ",“Sales Pipeline”

My first 2 rows:

DealName DealStage Amount DealOwner CloseDate DealDescription DealType ClosedLostReason Pipeline
Biggy Puket Blocked 6200 gabriela@biggy.com.br Trello New Business Sales Pipeline

Tks

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Hi,

Here is my file:

Screenshot_1.png

When I try to import this I receive:

UNKNOWN_BAD_REQUEST,DEAL,“Can’t create or update object (details: Property values were not valid)”,2,"Biggy Puket “,Blocked,6200,gabriela@biggy.com.br,“https://trello.com/c/yBpiWIUC","NewBusiness”,” ",“Sales Pipeline”

Tks!

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Tks for you help :slightly_smiling_face:

Following my aswers:

Q: You’ve read and fully complied with, How do I import deals?

A: yes

Q: You have a Deal Stage named ‘Blocked’ in your Sales Pipeline.

A:

And I’ve tried with another deal stages

Q: Dou have a valid HubSpot User with an email address of ‘gabriele@biggy.com.br’.

Yes and I’ve also tried with anothers users without success

Q: There are no missing REQUIRED fields in your ‘Blocked’ Deal Stage.

A: I did not customize anything in the pipeline. And just as test, I created a deal with just name directly in the interface and it worked.

Q: This is not a duplicate record.

It’s the first! My pipeline is empty

Q: What’s your Map Columns screen look like during import?

I really appreciate your help. :slightly_smiling_face: I would not like to create the 150 deals we have today manually.

Tks

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Hello,

After you passed all the validations I went to do a simple test. I got the Sample_Deal_Import-1 template and did the import.

To my surprise (or happiness) the same mistake happens. Look:

I understand that the last 3 errors are due to the modifications I made, but the UNKNOWN_BAD_REQUEST error (should not create or update object (property values were not valid) should not happen.

I believe it’s really a platform problem.

Thanks in advance and I wish you a great holiday !!! :slightly_smiling_face:

Does anyone know how I can get this message to support HubSpot? I would like to use the tool, but if I can not import I will use another CRM.

Tks

@fobarros can you try importing your deals using 3rd party import tool - https://wizard.import2.com? It might give you the different result as this uses API instead of native import tool.

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#nlmtt