Embedded Form not working on Elementor mobile version

Develop, Build & Integrate CMS Development
1

Hi,

This is quite urgent. I’ve embedded a form to our website from Hubspot to our website. I am using the Elementor plug-in builder. I’ve inserted the HTML widget and added the embedded code. The form is working with desktop, however it’s not working for mobile. For instance, I am able to start filling out the form at least my first and last name but when I try to add my email it’s not even allowing me to add anything into the field.

Does anyone know how to resolve this, please?

Thanks!

2

Hi, @vgr :waving_hand: Thanks for your question. With issues like this, it’s challenging or impossible for our community members to troubleshoot with you without being able to inspect the form using the browser dev tools. That are many issues that might cause this.

It could be due to CSS misbehaving or a setting in your WordPress theme itself.

Places to start:

  • visit the page and use the page inspector, to mimic a mobile view. You can also switch to a desktop view to look for any CSS that is applied in one state but not the other
  • Examine the CSS being applied by your theme. There could be an issue with the breakpoints and how form styling is affected for smaller screens

Best,

Jaycee