Email send status

I see that a contact matches a list filter but I cannot see how. There is no bounce reason, there is no unsubscribe. How do I see what caused him to qualify? Where can I see email send status

Hi @Huntscape-Ops,

You would have to scroll through the contact’s timeline to find this activity: Filter activity index pages and record timelines

If a contact has been since unbounced, for example, the email hard bounce reason would’ve been cleared since then.

Best regards

Hi @Huntscape-Ops

Just adding to @karstenkoehler’s point - generally speaking anything that HubSpot groups und “activities” relates to to sales activities in HubSpot. You “email send status” would mean a 1-2-1 email has bounced or failed, the documentation on this is unfortunately not that clear. Also important to know that HubSpot’s Hard Bounce Reason property only relates to marketing emails, so you would not see that fact that a sales email has bounced or failed in this property, but it would show up in the “Email send status”.

Frank