Our firm has multiple inboxes. These range from high-importance (everything must be saved to CRM) to low-importance (very little information is important to our CRM and most of it is “junk”).
The HubSpot inbox tool has allowed us to create a singular place for emails between our teams. The only issue now is that low-importance inboxes are generating mass “junk” (ex. warming contacts). Per HubSpot’s Helpdesk, there is no way to manage creating contacts/activities/etc. on a per-inbox basis.
It would be extremely helpful to be able to manage the preferences of each inbox. The current solution is to put a block on specific emails which is not viable for inboxes processing 100’s of emails a day.