I’m a super admin (the only admin on my team), and one of my users tried to reset their two-factor authentication because they got a new phone number. The user received a code. However, I never received the email to reset the user’s two-factor authentication using that code.
Hello @becsoto, Happy Tuesday!
If you’re unable to log in after trying to reset your 2FA and following the steps here, please submit your information to the HubSpot support team through the form here.
Kindly,
Pam
This was not a helpful response. It was not relevant to his question.