I am trying to update my email address but I keep getting the error “email address is failing to update due to a bad password please verify credentials and if issues continue contact support.” I know I have the right email credentials I have confirmed that. I have updated my email address recently once before but now this error keeps happening. Please help me fix this issue so I can update my email address.
Hey @stech73, Happy Friday!
It sounds like there might be an issue with the password verification during the update process. I recommend double-checking your password to ensure it’s correct and try again.
If the issue persists, clearing your browser cache or using a different browser might help. Alternatively, you may want to try updating your email through an incognito/private window.
If you continue to experience this issue, please reach out here for further assistance.
Pam