Hey, we use the hubspot numbers for inbound (and outbound) calling. There is an automated “we’re recording this call for…” message. We’d ideally like to remove this, or at least edit it. There are a few reasons.
1. we’re a UK company and the accent is US
2. we’d rather record it with a human voice (not a robot)
3. we’d ideally have calls direct through to people’s physical phone devices, in which case we aren’t recording the call and would therefore not need the message at all
Other calling intergraton platforms allow much more flexibility, we’re seriously considering moving away from hubspot assinged numbers for this reason. It’s incredibly off putting to people phoning in, albeit important for GDPR etc.