Hey everyone,
I am trying to create a deeplink/dynamic link for an email but the dynamic properties are not Contact Objects - they are custom objects. Is that possible to do in HubSpot when sending emails to Contacts?
Can you expand a bit on your actual use case?
You can select other object properties when entering personalisation tokens, but for that to work you would need to start with a custom object workflow that triggers the email send so HubSpot knows which - of the possibly many associated objects - it should pull information from.
Frank
Hi @KristinRigova,
Yes, in automated emails, you can add personalization tokens for custom objects like you would for contact properties. When adding a token, simply change the first dropdown from contacts to your custom object:
Keep in mind that this will only work for automated emails and only when sent from workflows based on that custom object.
For example, if you have a bike-custom-object and an automated email with bike-personalization-tokens, it must be sent from a bike-based-workflow.
Alternatively, you can work with custom tokens from non-bike-based-workflows: Use custom tokens in automated emails
Best regards
Hi @KKarkar , thanks! I am talking about inserting properties in links, for example, I need to include those properties in the link itself:
- {ACCOUNT NAME} {SITE ID}
where Account Name and Site ID are not contact properties, let’s say they are website properties and website is a custom object. Can HubSpot pull information from associated objects when populating these links or it would depend on the 1-1 or 1-many relationship?
@KristinRigova this would work as described in my previous answer, you can simply concatenate the building blocks of the link 
Again, this would need to either be sent from a workflow based on the website-object or use the custom-token-logic I shared/linked.