Hello everyone,
Later this month my company will migrate account data from the USA to the EU.
Is there a possibilitie our customers will experience downtime during this proccess?
The following knowledge base page does not mention downtime. (Migrate account data to another regional data center)
Thanks in advance!
Max
Hi, @Maxwolters 
Thanks for reaching out. I ran into the same challenge and didn’t find any additional public documentation on expected transition or downtime, or the lack thereof.
The fastest way to get this information is likely to reach out to the Success Manager who is assisting with this migration. I can DM you their email address if needed. I’ll also request internally that we update the documentation, where possible, with the details you are asking about.
Best,
Jaycee
Hi @Jaycee_Lewis. Thanks for the follow up and great that the documentation might be enriched. Unfortunately, my contact within HubSpot is out out of office this week.
I will try and find a solution with my HubSpot partner, otherwise I will just have to wait.
Best Regards,
Max
Hi @Maxwolters ,
We are also planning to migrate to the EU data center and received the info that you can’t access your portal for 36 hours.
I assume in the meantime, you got this detail as well 
Just wanted to check if you can share your expierence of the migration process?
Did it work properly?
Thanks in advance,
Laura
Hi @LMeier61 ,
Sorry for the somewhat late response. The first thing that I noticed was that my HubSpot Community was in German by default in stead of English. As far as I am aware there were no issues.
Best Regards,
Max