Docusign Error when trying to send an envelope

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1

Has anyone experienced this error when trying to send a DocuSign envelope?

2023-09-06_17-59-15.png
2023-09-06_17-59-15.png2322×1254 196 KB

2

Hi @yoko_ishioka,

Thank you for reaching out to the Community!

Could you check with your DocuSign admin if you have the necessary sender permissions in DocuSign (more info here)? Thank you!

I also wanted to invite a couple of other Community members to this conversation:

Hi @himanshurauthan, @maxclark, @GLePage, @SeanPBurton, I believe you also have experience with the DocuSign integration; have you ever seen this error before? Thank you!

Cheers
Mia, Community Team