DNS Problem

Marketing & Content Hub Blog, Website & Page Publishing
1

Hey All,

I am having issues publishing my page to custom URL. I am hosting with 123-Reg.co.uk and have changed the advanced DNS Records to match the requested but I am still not getting redirected and am having issues with verification when trying to complete the set up.

Domain: www.corporateapparel.co.uk

Please see the attached images as reference, but any ideas on what I can do to fix this would be greatly appreciated? Thank you.

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2

Hello @DWyatt1 thank you for posting in our Community!

I want to share this knowledge base with more information about troubleshooting your email-sending domain.

Check the status of your records

Verify that the DNS records have been updated in HubSpot and in your domain host.

  • In your HubSpot account, click the settings settings icon in the main navigation bar.
  • In the left sidebar menu, navigate to Website > Domains & URLs.
    • If your domain has disconnected, click Reconnect.
    • If your domain connection is incomplete, click Continue.
  • On the Verify URLs step of your setup, review any errors in your DNS records.
  • If HubSpot cannot connect your domain, a banner will appear above the DNS records table. There are three error types:
    • Typo: the record added to your domain host is different from what’s in HubSpot.
    • Missing record: HubSpot is unable to identify the record in your domain host.
    • Conflicting record: there is a conflicting DNS record in your domain host.

To resolve these errors, ensure that the records in your domain host match what’s in HubSpot.

To our top experts @Jnix284 @TomM2 @ChrisoKlepke any recommendations to @DWyatt1?

Thank you,

Pam

3

Hey @DWyatt1 it looks like the site is on HubSpot now, it can take up to 24hours for dns records to update/provision so it may have been due to this. Are you still seeing issues?

4

Yes, managed to sort it.

The issue was that the default URL was .com and I had to change it to .co.uk for it to redirect properly.

Cheers!