Discrepancy btween API and UI in counters.sent

Develop, Build & Integrate APIs & Integrations
1

Hi

we using this API to get the stats:

/email/public/v1/campaigns

The discrepancy between API and UI in counters.sent.

2

Hey @RBsais :waving_hand: One potential cause can be found here. Also, if you have access, support may be able to give you more specific insight into your portal’s email marketing numbers.

Best,

Jaycee

3

thank you

my question why we get discrepancies between API and UI? only in the SENT param

4

Hey @RBsais as others have mentioned the endpoint you’ve referenced is a legacy endpoint (v1).

Could you provide more information specifically on the stats you’re seeing discrepencies on? It’s likely these may be similar stats but fundanmentally analysing different events.

5

any update

6

Hi @RBsais

As I see you are still using V1 APi so you should move to V3 as they are more stable now. here is the link for the same

here is a link for your reference - Accounts Dashboard | HubSpot.

If there is still a discrepancy in values then Support can assist you better.

I hope this will help you out. Please mark it as Solution Accepted and upvote to help another Community member.
Thanks!