Hi, We don’t want to track the Links or buttons in Transactional Type emails. Is it possible in Hubspot now?
Lets say we are calling a URL in our transactional Email, when the user clicks the link, the link comes up with (base url + utm_source=hs_automation&utm_medium=email&utm_content=217748635&_hsenc= ) like this. We dont want this tracking for Transactional emails.
@KarthickMahes I don’t see the granularity of turning off tracking in only transactional emails in HubSpot, no. We can turn off one-to-one email tracking or attachment logging manually, but I don’t think that’s what you’re asking. Unless someone else has done this, I think tracking is on or it’s off.
Hi @KarthickMahes,
This is currently not possible. All settings under Settings > Email > Tracking apply to all emails created in the Marketing Hub:
Best regards!
There’s a private beta available, see https://community.hubspot.com/t5/HubSpot-Ideas/Disable-Click-Tracking-On-a-Per-Email-Basis/idc-p/1240656#M223692 & HubSpot Login and Sign in