You can set and report on differnert call outcomes. But currently you just keep adding to this list and can get messy and cause inaccuaracy in the users selection. If you were able to set differnet call outcomes per user, each user/team can have beposke call outcomes which are specific to them - rather then having 1 long list for everyone to pick from.
Replying for visibility. Would really appreciate this feature aswell.
Adding another voice to the need for this feature
Replying for visibility.
Yes, being able to have different call outcomes for different teams would be super beneficial. Sales and Customer Success call outcomes are very different. In our case some sales outcomes are “Meeting Set” or “Unqualified”, while Customer Success outcomes are “Ticket resolved” or “requires follow up” for example.