Did Not Receive Certification After Completing a Course

Academy HubSpot Academy Support
1

Hello,

I completed the Marketing Software Certificaton several weeks ago but just realized that it’s not showing credit for that on my team page. (screen shots attached)

I was just checking the status of my certifications in my HubSpot portal and noticed that I wasn’t given credit for completing the Marketing Software certification. I definitely finished that one several weeks ago.

It was a little tricky because I needed to complete some exercises using features that are only available with the Pro subscription and I’m just on starter at the moment. My CAM (Julie Rosenberg) opened a 30 day trial of Pro for me and I completed all the exercises during that time. Then I took the final exam and passed. So I don’t know why it didn’t register the completion…

Thanks in advance for your help!

Tony

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2

Hello @tbrinton ,

If you are able to send me over your email address via a direct message I can look to see which aspects of the Course that may not be completed yet and showing not complete.

Thanks so much,

Courtney Sembler

3

Hey i am also facing the same problem. Help me

4

i am also facing the same problem.