Deals

Smart CRM & Sales Hub Sales Hub Tools
1

Hi!
How can we associate a person’s email with a deal if the conversation happened in our email inbox? We didn’t send the emails from HubSpot-we communicated directly through our email client.

2

Hi @ASotnikova7,

You can use the forwarding email address for that: Log email in your CRM with the BCC or forwarding address

Best regards