[Data Sync Request] ServiceTitan

Status: Idea Submitted

Can we please look at applying HubSpot’s data sync to ServiceTitan (servicetitan.com) for seamless integration between HubSpot and their field service management software?

Hi - thanks for suggesting ServiceTitan. We’ve filled out their partner form but haven’t really seen any followup from them. Similar to what I mentioned on your other request on Buildertrend, we probably need to leverage a human connection here and please - if you can - have them contact me directly? fleys at hubspot dot com

Hello @FransLeys ,

Do you have any update on this request to integrate servicetitan to hubspot.

@DMusunuru there’s no update - and there won’t be as long as ServiceTitan doesn’t provide access to their API for us to build on top of. Please see my previous message.

is this link useful?

Thanks. We have the documentation, but we still don’t have actual access to
the api.

How can I help? We are a Service Titan client, perhaps there is a way for us to connect you?

it makes sense for HubSpot & ServiceTitan to first align who’s best
positioned to take on this work depending on where the use case lies. maybe
ServiceTitan is already planning on building something? we don’t know. I’d
love to find out though - so if you have a good point of contact, I’d
welcome the intro (fleys at hubspot dot com)!

Hi all! This is a request that we’ve had from a number of our ServiceTitan/Hubspot clients. For background context, we’re certified ServiceTitan developers and have done MANY integrations with ServiceTitan for our trades clients.

As such, I can provide a bit of context in terms of where things stand at the moment (given our latest understanding):

- ServiceTitan has yet to re-release webhooks to enable non-polling based syncing -- this is supposedly coming out again in early 2025

- We have not found any other turnkey 2-way data sync solutions for ServiceTitan and Hubspot to date

All that said, we’re happy to help anyone looking to build a 2-way data sync for their ServiceTitan/Hubspot accounts -- we’ve done this for various clients and are very familiar with the ins and outs of making this work well.

Don’t hesitate to reach out here if you’re interested!