TLDR: Anyone have a way to sync data to dropdown fields?
We are setting up an integration between HubSpot and Dynamics 365 but are running into custom mapping issues.
It seems that we are unable to map FROM hubspot TO dynamics365 dropdown fields. Has anyone else experienced this problem? We have been successful with other fields but the dropdown seems to be the roadblock.
Hi @KPiterski,
Great question, thanks for asking the Community!
I have checked for you and this option is in Beta and currently being worked on by our Product Team.
I’ve noticed a similar idea already present in our Ideas Forum: HubSpot Data Sync with Dynamics Needs to Sync with Drop Down, Radio Select, and Checkbox Properties. To contribute, you can upvote the existing idea and share more details about your specific use case in the comments.
Also, I’d recommend clicking on “follow” on this idea to be notified of any updates!
I hope this helps!
Have a fantastic day!
Best,
Bérangère
For anyone who is experiencing issues with custom mapping of dropdown fields or any other field types between HubSpot and Dynamics 365, you might want to consider looking at SymphonySync™. With a SymphonySync™ integration, it’s simple to set up mappings for any dropdowns.
SymphonySync™ has a lot of other really great features, including HubSpot form submission history in Dynamics, support for custom dashboards and views to help you track campaign performance, and direct access to the developers who built SymphonySync™ for support questions.
For more information: