Data storage location

Smart CRM & Sales Hub Account & Settings
1

Hi,

Compared to what is reported in your “Security Overview” where you give specification about the Data Center Security, can we be sure that our data is stored in Germany in the Google Cloud Platform? Thank you,

Andrea

2

Hello @andricc

I would like to share this Knowledgebase here that will provide you more information :

"

Where is HubSpot’s product infrastructure hosted?

Hubspot’s product infrastructure is hosted on Amazon Web Services (AWS) in the United States East region. HubSpot leverages the Google Cloud Platform (GCP) in the EU (Frankfurt, Germany region) to support the processing of local customer data that is critical to our customers’ businesses. This includes leads, email events, and analytics. By hosting these services in both AWS in the US and GCP in Germany, HubSpot has increased the performance and reliability of those services by locating them closer to end-users in the EU.

I hope this helps.

Kindly,

Pam

3

Is the storage still located there in Germany? I like that it is in the EU because they have better information security laws. I always prefer them to any US state if I have a choice.

4

Hi @nobserv,

Thank you for your feedback.

I wanted to refer you to this help article that provides information on HubSpot’s infrastructure.

"HubSpot’s product infrastructure is hosted on Amazon Web Services (AWS) in the United States East region or AWS in the Germany region.

As of July 2021, HubSpot has a new AWS environment in the European Union. HubSpot accounts are hosted in one of these data hosting locations, and customer data is processed and stored in that location. Learn more about HubSpot’s Regional Data Hosting Policy."

I hope this helps!

Best,

Kristen