After logging into hubspot and tring to get to the sales dashboard the pages cycle through attempting to load Reports dashboard and HubSpot Login and Sign in.
It continues to cycle through and I cannot get to my dashboard. Any thoughts on how to resolve?
Hi @JDesmond,
I’ve seen this happen a couple of times. Sometimes it will come back if I completely close my browser and then load again. It may also help to cleare your cache & cookies.
Tried all those steps and it did not work. I can get to my deals tab, but cannot get to the dashboard.
Not certain then. I’ve checked a few of the dashboards I have access to and they have all loaded fine. You may want to submit a ticket.
Best of luck!
Can you send along screenshots of what you are seeing in your browser, as well as what browser(s) you are experiencing this in? I would recommend trying to load the content in an incognito browsing window, as well as in multiple browsers to see if the issue persists across multiple platforms.
Additionally, are other users experiencing this issue?
If the issue is persisting and you can send along the information I requested, I am happy to provide next steps.
Thank you,
Jenny
I resolved the issue. I had to accept thrid part cookies.
Did you find a solution to this? I am having the same issue in Chrome, Firefox and Safari. Have cleared cache and cookies, tried in incognito mode as well. There was a message about enabling third party cookies but wasn’t sure where the setting for this was. I am a Macbook user. Really need to try and get this working before i am confident to upgrade to a paid version of Hubspot. Thank you
Thanks Jenny tried all that to no avail. Interestingly my dashboard worked for about 5 minutes on login this am then stopped so at a loss
Hi @Ckbirch,
If you can please share screenshots or video of where you are getting stuck and what you are seeing, that would be great!
Additionally, are there other users in your account who are experiencing this issue?
Thank you,
Jenny
Dashboard is working now
Please ignore
