Where do I find details on this info and how to best use it?
Hi @ctkitchen
You can find more info on the prospects tool, reports and notifications/digests here: Track prospects
Prospects are basically annoymous visitors from companies that have been identified by IP lookup. Although they have not converted on your website yet, they may be researching a purhcase and therefore could be good targets for prospecting/outreach.
Hope this helps.
@Phil_Vallender Thanks Phil. I may have a conflict as our webdesigner is not an employee. Does he reallyneed a hubspot id? He installed the code without an id. What does he need to do so the report works well?
Thanks.
Chris
Hi @ctkitchen
If your website has the correct tracking code installed on it, then the prospects report should automatically work as it should. Are you seeing something unexpected?
@Phil_Vallender yes, I am getting things I dont expect. Doesnt seem to be local people but worldwide.
Hi @ctkitchen
I would say that is fairly normal. Web traffic does tend to come from all over - and ISPs aren’t always located where their customers are. I suggest comparing this against your Google Analytics geographic report to get a sense of how accurate it is. Also, you could add a country filter to your prospects list so that you only focus on the ones that appear to be local.
Hope this helps.
Thanks @Phil_Vallender I dont ge tthe google analytics ----will check with our web person.