Custom Object Association Issue - "Invalid input JSON: Unable to infer object type from"

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1

Hi there!

I have created a new object in our account, but I have missed to associate it with the existing native object “tickets”.

When I try to make this association through the CRM Custom Objects API - “Create an Association”, in this case between “Wares” and “Tickets”, it drops me the following error:

“message”: “Invalid input JSON: Unable to infer object type from: 3139358”, that you can see i the image:

553×439 81 KB

I am trying many possibilities (putting tickets as secondary object, changing the fully qualified name…), but I am not being able to solve this issue.

Thanks in advance!

2

Hi!
Most likely, your toObjectTypeId is incorrect. Make a GET request to get your object scheme and share that please, you probably took the wrong value.
I am not sure if you can use ‘ticket’ as the ‘fromObjectTypeId’

3

Yes, you were right!

I got the GET command from “Get all schemas” and managed to find the “Ware” custom object fully qualified name. I did this in notepad++, saving the copy-paste as a .json archive. (Im Sales Engineer, I do not know much of programming :joy:).

Regarding your comment about ‘ticket’, I was able to link it with “ticket” for the fromobjecttypeid property.

Many many thanks for your help and quick response! :raising_hands:

4

Awesome! Happy to help!
Good to know that you can use “ticket” instead of the ID as well!