Custom Domain on forms

HubSpot Ideas
1

Hi. It would be great if the URLs for forms could be edited or linked to our domain, rather than the generic hubspot URL that it creates.

Thanks

2

This would be great as we’ve found that several of our client schools have web content filtering that appears to be blocking hsforms.com, so staff at those schools are apparently unable to submit HubSpot forms, which are necessary for gaining access to private content we host for them. If we could set our custom domain as a CNAME to forms.hsforms.com, then we would be able to bypass those filters automatically.

Edit: I should clarify that, for our use cases, the more important domain to address is the form submission domain (forms.hsforms.com), since this domain getting blocked affects all forms whether they are embedded or shared on the generic HubSpot URL. It would similarly be nice to use a custom domain when sharing forms (in place of share.hsforms.com), but this is a lower priority to us than ensuring that embedded forms work reliably.

3

was this request ever addressed?

4

Any update on this request?

We also have issues with this. We want to add questions and alternatives to a form but I understand it as once published, a form cannot be edited. Then we need to create a new form but the issue is that we have QR codes linking to the survey.hsforms.com/{first_form} printed on expensive cubes. Creating a new form would of course have a URL such as survey.hsforms.com/{second_form}. Given that we can’t have the form on our company’s domain and that Hubspot don’t support redirects for survey.hsforms.com-hosted pages leaves us in a catch 22 situation.

Going forward we will always host QR printed URL’s on our own domain but it would be great to have this resolved.

5

Would be great to be able to use (1) a custom domain, similarly as it’s done for meetign links, and (2) customise the full URL.

(1) e.g. forms.mywebsite.com

(2) e.g. /my-custom-form-name

6

This needs more attention. Xfinity and other ISPs are blocking hsforms.com. We need to be able to set our own domains so we aren’t dragged down by the poor reputation of the host domain.

7

Same here

8

Came here to upvote. Seeing businesses treat hsforms poorly.

9

Same here please! +1 :+1:

10

Upvoting, our forms are now also being blocked by McAfee

11

This should be prioritized more. With “Strict Tracking Prevention” in Browsers getting rolled out, embedded Hubspot forms are simply not loaded anymore. The fastest workaround would be to be able to load forms under a custom first party domain

12

Upvoting, desperately need this option.
It’s an option with files, why not forms?

13

My first thought was that this won’t help if all forms are then reachable through my new custom domain.
But if my user can say “_this_ is my domain and only my forms should be loadable through this custom domain” then I (and others) won’t have to worry about some rando creating a phishing form on hsforms.com.
Quite frankly, if I made a browser or was setting up a blocklist for an ISP, hsforms.com would be one of the first targets on my list. And I would completely ignore Ken from Hubspot when he posts “we’ve cleaned the phishing forms now, hsforms.com is once again safe!”. (one of the top results in google when I researched this issue -- nothing against Ken, but… Come on..)
FWIW: The issue that struck us was that several of our users have Edge running with strict tracking prevention. And no, I’m not going to tell them to switch browser.

14

Hey there, I’d really like to edit the HS forms URL to include our own domain because right now as it stands, this breaks tracking of user journeys, i.e. from Google PPC source… Pls tell me whether this has been addressed by HS.